Gujarat's Director General of Police, G S Malik, has issued a state-wide order requiring police officers to dedicate two hours daily to public grievance redressal. The directive also sets strict timelines for resolving complaints, aiming to make policing more citizen-centric and accessible.
Jammu and Kashmir has shown significant progress in addressing public grievances through the JK Samadhan portal, achieving an 88 per cent disposal rate. District administrations and key departments have played a crucial role in this achievement, with high disposal rates and positive citizen feedback.
The Lok Sabha was informed that over 1 crore public grievances were received in the last five years through the Centralised Public Grievance Redress and Monitoring System (CPGRAMS). The government has taken several measures to improve the accountability and efficiency of the grievance redressal mechanism.
Uttar Pradesh Chief Minister Yogi Adityanath has directed officials to promptly address public grievances, including farmer harassment, land encroachments, and infrastructure issues, during a 'Janta Darshan' event.
A 73-year-old man in Odisha's Jajpur district attempted self-immolation during a public grievance hearing, citing unaddressed appeals for an approach road to his house.
Haryana Chief Minister Nayab Singh Saini addressed a public grievance redressal programme in Morni, Panchkula, ordering an FIR against a contractor for electricity delays and directing probes into other infrastructure issues. He emphasized timely resolution of public complaints related to electricity, water, roads, healthcare, and pensions, while also committing to improved road connectivity and upgrading health facilities in the region.
Haryana Chief Minister Nayab Singh Saini addressed a public grievance redressal programme in Morni, Panchkula, ordering an FIR against a contractor for electricity delays and directing probes into other infrastructure issues. He emphasized timely resolution of public complaints related to electricity, water, roads, healthcare, and pensions, while also committing to improved road connectivity and upgrading health facilities in the region.
Besides, it has been decided that a complaint received from a citizen will not be closed until an appeal filed against it is disposed of.
A resident of Hardoi, Uttar Pradesh, filed an unusual complaint against Lord Indra, the Hindu god of rain, blaming him for incessant rainfall and its disruptive effects. The complaint, submitted through a public grievance portal, requested district authorities to use their "divine contacts" to control the downpour. The heavy rains have caused significant damage, including deaths, injuries, and property destruction across Hardoi and other parts of Uttar Pradesh.
The Centre received 5.59 lakh public grievances against various government departments in the first half of this year, with the Department of Financial Services (DFS) getting most of such complaints, according to an official report.
Over 61,000 public grievances related to a range of issues are received by the Prime Minister's Office every month, Union Minister Jitendra Singh said on Wednesday.
Jantar Mantar, a historic protest site in New Delhi, is facing de-notification by Delhi Police, raising concerns about its future as a space for public dissent. The site has been central to numerous significant movements, from Anna Hazare's anti-corruption fast and the Nirbhaya protests to recent agitations over NEET paper leaks and wrestlers' grievances. Its proximity to power centres made it a crucial platform for citizens to voice concerns and demand accountability, a role now threatened by its potential loss of status.
Tamil Nadu Chief Minister C Joseph Vijay announced official vehicles and a monthly allowance for MLAs to address public grievances and monitor government projects in their constituencies. This initiative aims to reduce financial burden, improve transparency, and ensure grassroots service delivery.
The Delhi High Court has ruled that a private company's provision of email services does not, by itself, make it amenable to writ jurisdiction, even if the account is crucial for a user's business. This decision came as the court dismissed a petition by a media company seeking restoration of access to its Gmail account.
When it pretends to be deaf, a situation can snowball into something it cannot contain. The government cannot dismiss public anger merely because protests are inconvenient or politically embarrassing, asserts Ramesh Menon.
Mizoram police have successfully recovered over Rs 1 crore for cybercrime victims this year and arrested nine alleged cybercriminals. The state has also established a dedicated State Cyber Crime Coordination Centre (S4C) to enhance its efforts in detection, investigation, and public awareness against cybercrime.
Indian Railways zones are implementing measures to curb the nuisance of passengers playing loud music or videos on mobile phones in trains and railway premises. Violators could face fines up to Rs 1,000 or imprisonment for up to six months. This move comes after numerous complaints and recent amendments to railway laws, though some passenger bodies express concerns about enforcement manpower.
The Bombay High Court affirmed the right of students to protest alleged malpractices in MPSC examinations, stating they are not anti-social elements. The court stressed the state's duty to ensure impartial exams and asked the government to submit a roadmap within three weeks, while also urging students to return to their studies.
Citizens in Delhi faced significant restrictions and detentions on Saturday while attempting to protest alleged irregularities in voter rolls. Despite barricades, metro closures, and vehicle diversions, individuals found various ways to reach central Delhi, determined to voice their concerns about the electoral process and fundamental rights.
India firmly dismissed the concerns raised by the United Nations human rights body on Sunday regarding the security measures implemented ahead of the proposed Cockroach Janta Party demonstration in Delhi, branding the remarks as "unwarranted" and an "unacceptable interference" in domestic matters.
The Trinamool Congress has lost the chairpersonship of two significant Parliamentary panels following a reconstitution by Rajya Sabha Chairman C P Radhakrishnan and Lok Sabha Speaker Om Birla. This development comes after a split in the TMC, with rebel MPs joining the Nationalist Citizen Party and supporting the NDA. The TMC has strongly criticised the move, alleging that Parliament is being turned into a 'deep, dark chamber' due to their exclusion from committee leadership.
The Supreme Court has issued comprehensive directives to the Delhi Police Commissioner to enhance safety for women and minor girls in Delhi-NCR. These measures include forming dedicated police teams, conducting vulnerability audits of public spaces, improving lighting and CCTV surveillance, and strengthening grievance redressal mechanisms. The court also sought reports on the functioning of fast-track courts, utilisation of sexual offender databases, and the Mission Shakti programme.
Besieged by accusations of failing to provide good governance in the state, Uttar Pradesh Chief Minister Akhilesh Yadav has suddenly risen to the occasion and started a government call centre to attend to public grievances.
Before protesting against the State, the citizen should not have to ask: Sir, may I protest, please?, asserts Prem Panicker.
The Supreme Court on Thursday sought responses from the Centre and Delhi Police regarding an October 11 order that de-notified Jantar Mantar as a protest site and designated three alternative venues. The court will examine the rationale behind the relocation, especially concerning the efficacy of Jantar Mantar and the impact on the fundamental right to protest.
The Indian Parliament is scheduled for a significant legislative day, with the Lok Sabha set to consider and pass the Public Examinations (Prevention of Unfair Means) Amendment Bill, 2026. Concurrently, the Rajya Sabha will introduce the Micro, Small and Medium Enterprises Development (Amendment) Bill, 2026, and pass the Prevention of Insults to National Honour (Amendment) Bill, 2026, highlighting a busy agenda for both houses.
Cockroach Janta Party (CJP) leaders Saurav Das and Ashutosh Ranka were released from Tihar Jail on Wednesday after furnishing personal and surety bonds of Rs 50,000 each. They provided written undertakings not to breach peace or call for protests at Jantar Mantar as long as the site remains denotified. Their release followed a court order despite police seeking an extension of their judicial custody.
Haryana Chief Minister Nayab Singh Saini has warned of strict action against government officials and employees who repeatedly make citizens visit offices to get their work done. He emphasised the government's commitment to holistic development and ensuring welfare schemes reach all eligible citizens during a 'Jan Samvad' programme in Kurukshetra district.
The scenes are same; placards, viral videos, riot, police but the grievances could hardly be more different, notes Abhay Jere, ex-Vice Chairman, AICTE.
The Jammu and Kashmir government has initiated a thorough inquiry into allegations of misconduct against IAS officer Kumar Rajeev Ranjan, who is accused of using abusive language towards a female JKAS officer during a recent virtual review meeting, an incident that has sparked widespread condemnation and calls for strict action.
The Reserve Bank of India (RBI) has proposed a standard operating procedure (SOP) for banks to implement temporary debit holds on accounts or transactions suspected of being involved in money-mule activity and cyber-enabled financial fraud, with a maximum duration of 60 days.
The Delhi government has approved a new bill, the Delhi (Right of Citizen to Time Bound and Ease of Delivery of Services) Bill, 2026, which aims to make time-bound delivery of government services a legal right for citizens. This reform seeks to enhance transparency, accountability, and efficiency through a technology-driven framework, including digital service delivery, automatic escalation for delays, and a grievance redressal mechanism.
The Congress party in Maharashtra has accused the police of illegally entering its Mumbai headquarters, Tilak Bhawan, and arresting tribal students and NSUI members who were protesting. While the police deny these claims, stating no arrests were made from the building, the Congress has threatened to gherao the Chief Minister's residence if the detained individuals are not released, escalating a political confrontation over student protests.
CPGRAMS -- an online platform available to citizens 24x7 to lodge their grievances to public authorities on service delivery -- has existed for close to two decades. But it has never been this active, points out Tamal Bandyopadhyay.
In a major bureaucratic rejig, the Central government on Thursday promoted six 1995-batch Indian Police Service (IPS) officers holding senior ranks in different Central Armed Police Forces (CAPFs) and the Intelligence Bureau (IB).
Former IAS officer Divya Mittal has announced her independent entry into politics, starting her journey in Uttar Pradesh. She aims to create a platform to voice public grievances and challenge systemic issues, focusing on intent and justice rather than party politics.
The UN human rights office expressed concern over mass detentions during protests in Delhi on Saturday, urging India to respect peaceful assembly rights and release detainees. India rejected these concerns as "misplaced" and "unwarranted interference." The protests, organised by the Gen Z-led Cockroach Janta Party (CJP), demanded electoral reforms and the resignation of CEC Gyanesh Kumar over alleged voter list manipulation, which the Election Commission and BJP deny.
FICCI FLO and UP BJP MLA Rajeshwar Singh are collaborating to train 100 women as 'drone pilots' in Lucknow. This initiative aims to provide employment and entrepreneurship opportunities in the burgeoning drone economy. The announcement was made at an event where MLA Singh also highlighted his efforts in public grievance redressal and establishing women's empowerment centres in his constituency.
West Bengal Chief Minister Suvendu Adhikari held his first 'janata darbar' after assuming office, hearing people's demands and grievances at a BJP office in Kolkata.
India is deeply concerned by the growing consolidation of Pakistan-backed jihadi and radical Islamist groups in Bangladesh, particularly in the strategically vital Chittagong Hill Tracts, which experts warn is transforming the country into a new safe haven for these networks and posing a direct threat to India's security.
